Donau has over 50 years of experience with offering luxury services. Our list of clients includes prestige hotels, theatres, schools and more. We ensure that we exceed our client’s expectations by offering bespoke solutions. Our excellent customer service has meant that our clients have been with us for a long time and keep coming back for our services. We have worked on many projects, offering exceptional commercial carpet cleaning services. Check out our case studies below to get an idea of the full extent of the quality of our work.
Working to strict timetables and standards, we supplied a post-pandemic cleaning programme for the Apex Hotel Group in London. Tasked with making rooms ready to re-let to guests, our experienced team took care of cleaning the upholstery, curtains, carpets and bedding. Thanks to our exceptional service, the Apex hotels reopened on schedule.
An established customer of ours for many years now, the Mandarin Oriental has appreciated the consistently high level of service we provide and approached us to increase the level of upholstery cleaning that we carry out. We delve deeper than the surface to ensure a clean that’s fit for a 5-star hotel. Our experienced team uses non-toxic products that remove dirt and stains for good.
Since our first cleaning contract with the Dorchester, we’ve come a long way and now provide commercial cleaning for over half of London’s most prestigious hotels, including the Ritz and Four Seasons. We aim to exceed the highest standards expected by your guests and owners, and that’s exactly what we do with our upholstery cleaning service.
Donau was recently approached by the Novotel Tower Bridge Hotel, a four-star establishment that’s just a five minute walk away from the iconic Tower of London.
Situated in the City of London, South Place Hotel is a prestigious, 80-room five-star hotel operated by renowned restaurateurs D&D London. Inside, guests have access to five bars, an entire floor of event spaces, a Michelin-starred restaurant, a 24-hour fitness and wellness area, a secret garden, games room and even a rooftop terrace. For those looking to wine, dine with style, it doesn’t get much better.
Since our first cleaning contract with the Dorchester, we’ve come a long way and now provide commercial cleaning for over half of London’s most prestigious hotels, including the Ritz and Four Seasons. We aim to exceed the highest standards expected by your guests and owners, and that’s exactly what we do with our upholstery cleaning service.
As an existing contractor, Donau was approached to help during the refurbishment of the five-star, Grade II-listed Rosewood Hotel, located just a stone’s throw from the British Museum in London’s Holborn district. Recognised as one of the capital’s most luxurious hotels, the Rosewood has a long and fascinating history dating all the way back to 1912. Over a century on, it continues to impress and delight guests day in, day out.
Novotel Tower Bridge
Renowned hotel group Novotel approached us for a cleaning of the bedroom curtains. It was decided that the best way to clean the curtains was to use dry steam. We agreed to clean 10 rooms per week until all 203 rooms had been completed. All 203 rooms had their curtains cleaned on time, improving their appearance and enhancing the overall atmosphere of each room.
South Place Hotel
80-room five-star hotel South Place contacted us through our website and wanted to schedule cleaning for all the bedroom carpets. The hotel asked for the work to be done on Friday and thanks to our tailored approach, we agreed to the request and worked on the room’s carpets every Friday. The hotel staff were impressed with the outcome, as we over-delivered on our promise.
The Dorchester
One of our longest-serving clients, this prestigious hotel, approached us for their carpets to be cleaned. Working closely with the client, Donau has collaborated closely with the hotel, especially during the pandemic. We assisted as the hotel gradually reopened, providing necessary services at different stages for a full re-opening.
The Rosewood
Donau was asked to help renovate the Rosewood Hotel. Our task was to take down the hotel curtains and store them during the refurbishment. After the completion of the refurbishment, we hung the curtains back up to finish the project to the satisfaction of the client. The hotel requested that we hang curtains in specific rooms ahead of schedule, as the floors were almost finished. We cooperated with the hotel to meet these requests promptly and ensure the refurbishment was completed on time.
Read our client testimonials about their experience with Donau
