From the very first contact the service we received was excellent. Even though it took a long time for us to order after we received the quote they continued to be professional and supportive. We received samples swiftly and were able to make our decision over a number of phone calls to them. It was […]
London’s High-End Carpet Cleaning Experts
As one of the nation’s leading high-end cleaning companies, we can cater for your precise requirements, no matter if the areas large or small. We apply best practice methods honed over 50 years to deep clean and sanitise your carpets and upholstery, leaving them looking fresh and rejuvenated.
All our services are completed on-site by our team of highly skilled, fully trained and insured operatives. We specialise in industrial spot and stain removal and offer a 24 hour fast response service, too.
Our Commercial Carpet Cleaning Process
As all commercial carpet cleaning requirements differ, our process is tailored to the needs of your business. Firstly, our team will speak to you to get a clear understanding of what kind of service your carpet requires. By getting a better understanding of the job at hand, we can provide you with a service that meets your every need.
Once we know what you need, we are able to organise a time and date to suit you best and begin our quick and efficient carpet cleaning process.
Once we’re on site, we’ll begin by thoroughly inspecting your carpet, examining the construction and looking for any stains or imperfections. This will help us determine the best course of action.
Next up is a straightforward vacuum to remove dry soiling like dirt and dust. Our high-tech commercial vacuum cleaners will transform the look of your carpet on their own, but they won’t get rid of staining. That’s where our stain treatment comes in. We’ll apply our specialist products to gently lift staining from the fabric without causing any damage.
With the stains dealt with, we can continue with the rest of the carpet. We’ll apply products to kill bacteria and neutralise odours, before agitating the fibres with a machine and then rinsing and extracting the dirt.
All that’s left is to wait for the carpet to dry and perform one last inspection.
Why Choose Donau?
When you choose Donau for your requirements, you get a quality service, experience and fantastic results every time.
Why Choose Donau?
There are many reasons why London’s most prestigious and luxurious establishments choose Donau to keep their carpets in tip-top shape.
- Over 50 years of expertise in the industry
- A reliable and trustworthy service
- The chance to develop a long-term partnership with a dedicated company
- Our ability to provide tailored solutions for all needs
In-house cleaners can often lack the expertise and knowledge of how to deal with stains effectively. This can lead to an exacerbation of the original problem, forcing you to explore more expensive options further down the line.
By choosing us from the get-go, you eliminate that risk, saving you time and hassle – and potentially saving you money. As well as being able to remove stains, we can also apply flame retardant to your carpets to help keep your guests and personnel safe.
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Who We Have Worked With
Over the past 50 years, we have had the pleasure of working with all kinds of prestigious establishments and organisations across London, from hotels and high value properties to embassies, theatres, education facilities and more.
Located in the Piccadilly district, The Ritz is one of London’s most iconic five-star hotels.
Situated on London’s prestigious Park Lane, the Dorchester Hotel is a luxury destination and a tourist attraction in itself.
Four Seasons Park Lane
Award-winning design combined with beautiful views of Hyde Park make the Four Seasons Hotel the perfect central location to explore London’s famous sights.
Four Seasons Ten Trinity
Overlooking Tower Bridge and the Tower of London, Ten Trinity Hotel is as impressive inside as out.
The Cheval Collection luxury apartments offer spacious accommodation in London.
Hyde Park Residence
Secure, comfortable and spacious, these luxury serviced apartments in Mayfair Village are a desirable accommodation choice in London.
Built in 1867, this building in Grosvenor Place has been the Irish Embassy since Christmas Day, 1949.
The Swiss Embassy is situated in Montagu Place in a historic 19th century building.
The popular Soho Theatre is London’s most vibrant producer for new theatre, comedy and cabaret.
Over 100 years old, this West End theatre, located on Shaftesbury Avenue, is the largest independent theatre in the area.
Royal Automobile Club
With first-class facilities and a programme of sporting events, the Royal Automobile Club offers plenty of memorable experiences for its members.
Royal Overseas League Club
Working with talented young professional artists and musicians from around the world, the Royal Over-seas League entrust us to assist with their accommodation upkeep
University of Greenwich
University of Greenwich was established in 1890 and is located on the banks of the River Thames in South London.
St Marylebone School
Offering an opportunity to excel, St Marylebone CE School is a secondary school for girls in London.
Clementine Churchill Hospital
The Clementine Churchill Hospital offers private treatments and services for those who live in Harrow, Wembley and Northolt.
Another BMI hospital, Runnymede is a purpose-built private healthcare facility predominantly serving those in Chertsey and Surrey.
The Law Society
This famed organisation is located on Holborn’s Chancery Lane, itself a hotspot for Britain’s legal profession.
Royal Courts of Justice
The Royal Courts of Justice, located in the Strand, London, is a historic court building. It’s home to the High Court and Court of Appea
What Our Clients Say
Read our client testimonials about their experience with Donau
- June 29, 2023
Always a prompt response to emails. Operatives turn up when expected and are very efficient. There is a speedy turn around and it is good value for money.
- June 29, 2023
Efficient service from office team. Operatives who care about their quality of work and pleasant to deal with.
- June 29, 2023
I would recommend Donau services, I had a very tight schedule to get some jobs done and make sure that we would be ready for an event, in cleaning and delivering curtains, almost 6 metres length and all what is required to do the job, from collection, assemble a tower, etc and when I requested […]
- June 29, 2023
In my role of 5* Hotel Manager, I would need fast response, reliability and brilliant execution; Donau never failed to deliver and they’re always ready to accomodate my requests. The friendly and approachable team is definitely another great reason to recommend Donau as a business partner.
- June 29, 2023
I am always happy to work with Donau express, reliable keeps the customer satisfied and happy. Their job is wonderful, approachable staff approachable, ready to send anyone back if needed.
We provide a complete, all-encompassing service to meet your every need. We have the know-how to safely clean, repair and restore delicate and fragile fabrics, and work with some of London’s most renowned, upmarket venues.
Take a look at our related services or contact us to find out more.
If you have wood, tile or marble flooring as well as carpet, our hard floor service in London can help.
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Locations We Offer Our Services
Based in Croydon, our team serves clients across the capital. Our most regularly frequented areas include:
- Notting Hill
- City of London
- Canary Wharf
Operate a high-end venue in one of the areas listed above? Get your tailored quote today.
Frequently Asked Questions
We offer carpet cleaning for hotels, offices, schools, universities, embassies, high security buildings and private residencies. We are able to tackle any commercial job, big or small.
We offer both services, but we recommend steam cleaning as it tends to remove more dirt from the carpet.
No company can guarantee the removal of every stain present on a carpet, but so far, we have never met a stain we couldn’t remove. With our professional methods and expertise, we are able to quickly clean stains with ease.
This will vary depending on the extent of the cleaning but more often than not, it can take a couple of hours for the carpets to fully dry.
We offer our commercial carpet cleaning service 24 hours a day, 7 days a week. We understand you have to react quickly to carpet stains to avoid permanent damage and that’s why we offer fast turn-around times on our service.